Terms & Conditions

1. Detailed description of goods and/or services
GZ Adventures Induna is a business in the tourism industry that provides activities.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way booking confirmation via email.

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by GZ Adventures Induna is subject to availability. In cases of unavailability, GZ Adventures Induna will refund the client in full within 30 days. Cancellation of orders by the client will attract a cancellation fee as stipulated below: 

• If cancelled within a period of 14 days prior to the booking – 100% refund
• If cancelled within a period of 7 days prior to the booking – 70% refund
• If cancelled within a period of 48 hours of the booking – 0% refund

5. Customer Privacy policy
GZ Adventures Induna shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.

6. Payment options accepted
Payment may be made via Visa and  MasterCard  or by bank transfer into the GZ Adventures Induna bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for GZ Adventures Induna via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by GZ Adventures Induna separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
GZ Adventures Induna takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and GZ Adventures Induna chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 14 Talisman Avenue, Bedfordview, Johannesburg, Gauteng, 2007

12. Variation
GZ Adventures Induna may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by GZ Adventures Induna based in South Africa trading as GZ Adventures Induna and with registration number 2021/958306/07 and Graham David Hall.

14. GZ Adventures Induna contact details

Company Physical Address:
14 Talisman Avenue
Bedfordview
Johannesburg
Gauteng
2007

Email:
info@gzadventures.com

Telephone:
+27 (0) 67 727 6521